Change of Mind ReturnsUpdated 2 hours ago

We accept change-of-mind returns within 30 days of purchase for Australian orders only.

If you're an international customer, please contact us at [email protected] and our team will guide you through the return process.

To be eligible for a change-of-mind return, items must be:

• Unused
• In their original packaging
• In the same condition as received

Please note that customers are responsible for return shipping costs for change-of-mind returns.

How to Lodge a Return

Lodging a return is easy. Simply have your order number and delivery postcode ready, then visit our Returns Portal:

https://seed-spout-us.loopreturns.com/#/

Follow the prompts to submit your return request.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Downloadable software products
• Health and personal care items (excluding products covered by our Bar Performance Guarantee)
• Sale items (unless they arrive damaged or faulty)
• Seconds products