# seed-spout-us

> Public Help Center articles for seed-spout-us.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Change of Mind Returns](https://support.seedsprout.com.au/en-US/untitled-6660282.md): We accept change-of-mind returns within 30 days of purchase for Australian orders only. If you're an international customer, please contact us at hello@seedandsprout.com and our team will guide you through the return process. To be eligible for a cha
- [Silicone vs. Plastic — Everything You Need to Know](https://support.seedsprout.com.au/en-US/silicone-vs-plastic-%E2%80%94-everything-you-need-to-know-8367956.md): Silicone is essentially a synthetic rubber, not a plastic, even though the two share some surface similarities. We use it for its durability, nonstick and stain-resistant properties, and hard-wearing nature — it also cools quickly and tolerates tempe
- [Shipping Within Australia — Everything You Need to Know](https://support.seedsprout.com.au/en-US/shipping-within-australia-%E2%80%94-everything-you-need-to-know-8356873.md): Costs and timeframes. Standard Shipping is a $19.99 flat rate, free on orders $199+ — with one exception: orders containing glassware don't qualify for free shipping, except for the Glass Lunch Bowl, Coffee Cups, and Glass Dip Bowls, which aren't tre
- [International Shipping — Everything You Need to Know](https://support.seedsprout.com.au/en-US/international-shipping-%E2%80%94-everything-you-need-to-know-8357009.md): Costs and timeframes. International shipping is available via Standard Tracked Shipping only — Express isn't offered outside Australia. All rates are in AUD, converted to your local currency at checkout: New Zealand $35, United Kingdom $60, and Rest
- [Tracking Your Delivery and Resolving Delivery Problems — Everything You Need to Know](https://support.seedsprout.com.au/en-US/tracking-your-delivery-and-resolving-delivery-problems-%E2%80%94-everything-you-need-to-know-8357040.md): Checking your delivery status. Once your order dispatches, you'll receive a shipping confirmation email with a tracking number. Use this number directly with the relevant courier's own tracking system (Australia Post, Aramex, Star Track, and similar,
- [Something Is Wrong With My Product (Faulty)](https://support.seedsprout.com.au/en-US/faulty-goods-184706.md): We're sorry to hear that something isn't quite right with your product, but don't worry, we're here to help!. If you've received a faulty, damaged, or incorrect item, lodging a request is easy. Simply have your order number and delivery postcode read
- [Can I get a refund for the shipping/postage of my return?](https://support.seedsprout.com.au/en-US/can-i-get-a-refund-for-the-shippingpostage-of-my-return-293462.md): We provide return labels when necessary for the following product issues:. Please lodge your query via here: https://seed-spout-us.loopreturns.com/#/ so we can assist you. If your return reason does not fall under any of the categories above, please
- [I've returned my items, when will I receive my refund/credit?](https://support.seedsprout.com.au/en-US/ive-returned-my-items-when-will-i-receive-my-refundcredit-293463.md): Please track your returned parcel, as return shipments may take longer than regular ones. While we aim to process returns and refunds/credits quickly, please allow up to 30 days for inspections and refunds/credits after your parcel has been received.
- [Can I return an item I bought on sale?](https://support.seedsprout.com.au/en-US/can-i-return-an-item-i-bought-on-sale-293464.md): We only accept returns for items purchased during Sales if they are faulty or damaged. Please check out our Refunds & Returns Policy here.
- [Can I Return a Product That Was Gifted to Me?](https://support.seedsprout.com.au/en-US/can-i-return-your-product-that-was-gifted-to-me-293466.md): Yes! If you received one of our products as a gift, you can lodge a return through our Returns Portal, provided you have the purchaser's details or proof of purchase, such as the order number and shipping address used for the order. If you need any a
- [International refunds/exchanges (if applicable)](https://support.seedsprout.com.au/en-US/international-refundsexchanges-(if-applicable)-293468.md): We offer a refund ONLY for faulty/damaged items. Please send us your order number through hello@seedandsprout.com. We do not offer exchanges for faulty items.
- [International returns (if applicable)](https://support.seedsprout.com.au/en-US/international-returns-(if-applicable)-293469.md): We accept returns within 30 days of purchase/delivery. The customer is responsible for all return shipping costs. We are not able to refund/credit this. The returned item must be in unused condition and in the original packaging. Once the item is rec
- [Why is my refund lower than when I ordered?](https://support.seedsprout.com.au/en-US/why-is-my-refund-lower-than-when-i-ordered-1153848.md): Your order may have used a discount code or gift card when it was placed. Discounts and Gift Cards are non-refundable and are distributed among the items in the order depending on their value. If your order did not use a discount or gift card, please
- [Where are your products made?](https://support.seedsprout.com.au/en-US/where-are-your-products-made-184711.md): Our products are designed by us in Byron Bay, Australia and made for us by our long established and trusted manufacturing partners in Australia and China. All of our Bars are made right here in Australia. You can find more detailed information about
- [Kitchen Compost Bins - Everything You Need to Know](https://support.seedsprout.com.au/en-US/kitchen-compost-bins---everything-you-need-to-know-752763.md): What is a kitchen compost bin?A kitchen compost bin (or kitchen caddy) is a receptacle for storing food waste, such as the cut-off ends and skins of fruit and vegetables. Traditionally, compost bins have been restricted to large bins kept outdoors du
- [Are you products lead free?](https://support.seedsprout.com.au/en-US/are-you-products-lead-free-753970.md): Yes! Our Products also do not have any BPA, phthalates, cadmium, fillers, mercury, PVC, dioxin, GenX and PFAS chemicals. Our Glass Pantry Containers also do not have D4 and D5 which are most commonly used in cosmetics.
- [Can I Get Replacement or Spare Parts?](https://support.seedsprout.com.au/en-US/can-i-get-replacementspare-parts-859726.md): Yes! We offer a range of replacement and spare parts for many of our products. You can browse our Spare Parts collection here:. https://seedsprout.com.au/collections/spare-parts. If the part you're looking for isn't listed, please contact our team vi
- [Does the Fruit and Vege Bar remove oils and waxes as well as chemicals?](https://support.seedsprout.com.au/en-US/does-the-fruit-and-vege-bar-remove-oils-and-waxes-as-well-as-chemicals-1009945.md): Yes, it will! Our Fruit and Veg Wash | The Vege Bar gets rid of pesticides and dirt on your fresh produce so you and your family can enjoy them as close to their natural state with no aftertaste.
- [What Kind of Ice Pack or Cooler Block Fits in Your Lunch Bags?](https://support.seedsprout.com.au/en-US/what-kind-of-ice-packcooler-block-can-fit-in-your-lunch-bags-1048993.md): Thanks for your interest!. We recommend using a slim ice pack or cooler block in our lunch bags to maximise space while helping keep food and drinks cool throughout the day. Our Stainless Steel Ice Pack is designed to fit easily alongside lunch boxes
- [How to deep clean or remove scents from the freezer trays](https://support.seedsprout.com.au/en-US/how-to-deep-clean-or-remove-scents-from-the-freezer-trays-1746718.md): We hope these tips help!
- [Crunchbox - Everything You Need to Know](https://support.seedsprout.com.au/en-US/crunchbox---everything-you-need-to-know-8346179.md): What's in the CrunchBox range. The CrunchBox™ OG is our original stainless steel lunch box, with four compartments for flexible snack and meal packing. The CrunchBox™ 2.0 is a redesigned upgrade based on years of customer feedback — it's made from pr
- [Chopping Boards — Everything You Need to Know](https://support.seedsprout.com.au/en-US/chopping-boards-%E2%80%94-everything-you-need-to-know-8347351.md): Our chopping board range includes two distinct materials — Wood Fibre and Titanium — with genuinely different construction, care needs, and characteristics. Where something below applies to only one, it's named explicitly. Materials & construction. W
- [Shampoo, Conditioner Bars — Everything You Need to Know](https://support.seedsprout.com.au/en-US/shampoo-conditioner-bars-%E2%80%94-everything-you-need-to-know-8348042.md): Our Bars range — shampoo, conditioner, and more — is made from naturally-derived ingredients, free from parabens, sulfates, and harsh chemicals. Using your bars. If you're transitioning from a conventional liquid conditioner, the Conditioner Bar can
- [Glass Food Containers and Pantry Jars — Everything You Need to Know](https://support.seedsprout.com.au/en-US/glass-food-containers-and-pantry-jars-%E2%80%94-everything-you-need-to-know-8348368.md): Our glass range spans everyday Food Containers and three Pantry Jar lines — Wategos (round), Tallow (rectangle), and Newrybar (square). All three are made from borosilicate glass with LFGB-certified silicone seals, leak-resistant, and stackable — the
- [How long until I receive my order?](https://support.seedsprout.com.au/en-US/how-long-until-i-receive-my-order-184704.md): We ship all orders from our warehouse in Yatala, QLD. For Domestic orders with Standard Shipping:. Standard metro 3-6 business days, Standard Regional: 4-13 business days. For Domestic orders with Express Shipping:. Express metro 1-3 business days, E
- [My items is on pre-order, can I split the order?](https://support.seedsprout.com.au/en-US/my-items-is-on-pre-order-can-i-split-the-order-184705.md): Thank you for your order! Please reach out to us here with your order number and we'll be happy to assist you.
- [I'm missing an item](https://support.seedsprout.com.au/en-US/im-missing-an-item-255886.md): We're sorry to hear that an item is missing from your order. We always strive for 100% accuracy but mistakes happen and we’re so sorry that we’ve let you down this time. If the missing item is small and you have ordered any larger items, you may find
- [Can I add to an existing order?](https://support.seedsprout.com.au/en-US/can-i-add-to-an-existing-order-194041.md): We dispatch orders within 3-6 business days. If you've recently placed your order and it hasn't shipped yet, please don't hesitate to reach out to us - we'll do our very best to assist you!. Contact Form
- [Can I remove/replace/edit items in my order?](https://support.seedsprout.com.au/en-US/can-i-removereplaceedit-items-in-my-order-254453.md): If you have recently placed your order and your order has not yet shipped, please contact Customer Care on hello@seedandsprout.com or through our Contact Us page. While we cannot guarantee that we are able to edit your order, we will do our best to a
- [How do I redeem my Gift Card?](https://support.seedsprout.com.au/en-US/how-do-i-redeem-my-gift-card-210201.md): We offer Gift Cards on our website to purchase. You will be emailed a code to use to redeem your gift card on our website. If you are struggling to receive the email, please check your spam/junk emails. If you are struggling to use your Gift Card on
- [My Item Arrived Damaged or Broken. What Do I Do?](https://support.seedsprout.com.au/en-US/my-item-arrived-damagedbroken-what-do-i-do-now-252152.md): We're so sorry to hear that your item arrived damaged or broken. We do our very best to carefully pack every order before it leaves our warehouse, but occasionally things can happen during transit that are beyond our control. If this has happened to
- [I can't find all of my orders](https://support.seedsprout.com.au/en-US/i-cant-find-all-of-my-orders-255884.md): You may have used a different email when you placed your order. Please check any other email addresses you may have or feel free to contact us on this link so we can search for your order.
- [My delivery is taking too long](https://support.seedsprout.com.au/en-US/my-delivery-is-taking-too-long-255887.md): Thank you for your order. Please use the tracking information that we sent via email to check for any notes from the courier. If there are none, please reach out to us here with your order number so we can look into this for you.
- [Will I be charged immediately when I place an order for pre-order items?](https://support.seedsprout.com.au/en-US/will-i-be-charged-immediately-when-i-place-an-order-for-pre-order-items-295088.md): The payment will be collected as soon as you have placed the order even if the items included are on pre order.
- [I would like to update my shipping address](https://support.seedsprout.com.au/en-US/i-would-like-to-update-my-shipping-address-688569.md): If you have not received a shipping notification email yet, please reach out to us here with the correct shipping address and we'll do our best to assist you. If the issue is with the billing address only, we are unfortunately unable to update this a
- [I ordered this product on pre order but on your website it doesn’t appear to mention that it’s still on preorder which is confusing](https://support.seedsprout.com.au/en-US/i-ordered-this-product-on-pre-order-but-on-your-website-it-doesn%E2%80%99t-appear-to-mention-that-it%E2%80%99s-still-on-preorder-which-is-confusing-690982.md): Our Pre Order products are removed from Pre Order when they land in our warehouse. Orders containing pre order items are prioritised by our warehouse and are shipped the same day or next (depending on how many pre orders we have and delivery date i.e
- [I just received my order but it's the wrong item/s](https://support.seedsprout.com.au/en-US/i-just-received-my-order-but-its-the-wrong-items-735137.md): We're very sorry to hear that you have received incorrect item/s. Please reach out to us here with your order number so we can sort this out for you.
- [How long before a pre order item is dispatched?](https://support.seedsprout.com.au/en-US/how-long-before-a-pre-order-item-is-dispatched-753563.md): Pre-Order items usually have their expected shipping date or restock date on the product's page in the description either at the top or bottom or both. These dates are subject to change and all orders with pre-order items will be held until all items
- [International - Glassware](https://support.seedsprout.com.au/en-US/international---glassware-777825.md): Unfortunately, we are unable to ship Pantry Glassware internationally including bundles, containers and jars. The following items can still be ordered internationally:
- [My tracking link isn't working](https://support.seedsprout.com.au/en-US/my-tracking-link-isnt-working-999222.md): We're very sorry to hear that. Please reach out to us here with your order number so we can check on this for you.
- [Is express post sent plastic free? Or with plastic express tape?](https://support.seedsprout.com.au/en-US/is-express-post-sent-plastic-free-or-with-plastic-express-tape-999596.md): Our products are packaged plastic free and we use cardboard boxes or compostable mailers to ship your orders. Couriers may place plastic labels or sleeves for paperwork when they deem it necessary and this is unfortunately beyond our control. We than
- [Why did I have to pay for shipping when the website says free shipping?](https://support.seedsprout.com.au/en-US/why-did-i-have-to-pay-for-shipping-when-the-website-says-free-shipping-1037861.md): We're sorry for the confusion!. There could be several reasons why this could have occurred including:. If none of these scenarios apply to your order, please reach out to us here with a list, screenshot of your cart's contents or order number so we
- [Issues with Gifts With Purchase](https://support.seedsprout.com.au/en-US/issues-with-gifts-with-purchase-1082984.md): How can I avail?. Gifts with Purchase are automatically added to the cart once your order's total reaches the minimum order spend requirement. Discounts/Promos/Codes that lower your total spend might result in the item being removed. The requirement
- [What should I do if my package was delivered but is nowhere to be found?](https://support.seedsprout.com.au/en-US/what-should-i-do-if-my-package-was-delivered-but-is-nowhere-to-be-found-1227774.md): If your package is marked as delivered but cannot be found, please first double-check around your property, including any potential safe places where the package could have been left. Additionally, ask household members or neighbors if they have rece
- [My Order is a Gift](https://support.seedsprout.com.au/en-US/my-order-is-a-gift-1778509.md): Thank you for choosing us as a gift for your loved one! We hope they love their new Seed and Sprout goodies!. Here's some FAQs on gift orders:. Will there be a receipt or invoice inside the parcel?. We usually do not include receipts or invoices insi
- [Why hasn’t my order been dispatched yet?](https://support.seedsprout.com.au/en-US/why-hasn%E2%80%99t-my-order-been-dispatched-yet-2435904.md): We’re sorry for any delay you’re experiencing with your order. We do our best to dispatch orders as quickly as possible, but there are times when delays can occur. Here are some common reasons:. Pre-ordersIf your order contains a pre-order item, your
- [Where can I buy gift cards/vouchers?](https://support.seedsprout.com.au/en-US/where-can-i-buy-gift-cardsvouchers-252150.md): We offer e-gift cards which can be purchased directly through our website. Once payment is completed, the gift card will be sent via email, making it easy to forward to the recipient. It’s a completely zero-waste option, and you also have the choice
- [Do you accept Afterpay?](https://support.seedsprout.com.au/en-US/do-you-accept-afterpay-184707.md): Yes we do!. What is Afterpay?. Afterpay is a payment option that we offer on all our Australian orders. It’s basically like a lay-by that you get now! For more information visit this link: https://www.afterpay.com/en-AU/how-it-works-online. I'd like
- [What payment methods do you accept?](https://support.seedsprout.com.au/en-US/what-payment-methods-do-you-accept-255885.md): We accept all major debit and credit cards for payment. We also accept Afterpay, Apple Pay, Paypal, Shop Pay and Google Pay. We do not accept Amex or American Express at this time.
- [How do I use a discount code?](https://support.seedsprout.com.au/en-US/how-do-i-use-a-discount-code-184708.md): How do I use a discount code?. Once you have checked out, on the right-hand side of the screen is a box that says ‘Discount’- enter your code there and press Apply. During promotional periods, we reserve the right to disable gift cards and discount c
- [How can I contact you for a collaboration enquiry?](https://support.seedsprout.com.au/en-US/how-can-i-contact-you-for-a-collaboration-enquiry-194024.md): We're always on the lookout to partner with like-minded creators, businesses, and brands who share our values. If you have a collaboration opportunity you'd like us to consider, we'd love to hear from you!. Please send your proposal to content@seedan
- [How do I find you on socials?](https://support.seedsprout.com.au/en-US/how-do-i-find-you-on-socials-194025.md): Want to get social? Find us @. Instagram @seedandsproutcoFacebook @seedandsproutco
- [Do you send free samples?](https://support.seedsprout.com.au/en-US/do-you-send-free-samples-255883.md): We don't give out free samples at the moment. Maybe in the future!
- [Can I send a non-Seed & Sprout silicone item for recycling?](https://support.seedsprout.com.au/en-US/can-i-send-a-non-seed-&-sprout-silicone-item-for-recycling-255889.md): At this time, we are only able to accept Seed & Sprout branded silicone products as we are unsure of the composition of silicone products made by other brands. Since they are made differently, the facility that we're using may not be able to recycle
- [Are your products cruelty-free?](https://support.seedsprout.com.au/en-US/are-your-products-cruelty-free-278909.md): Yes, our products are cruelty-free and we do not test on animals.
- [I Didn't Receive My Welcome Discount Code](https://support.seedsprout.com.au/en-US/i-did-not-receive-my-welcome-discount-code-278910.md): If you haven't received your Welcome Discount Code, the information below may help. If you've recently subscribed to our mailing list but haven't received your Welcome Discount Code:. If your email address has been subscribed previously, a new Welcom
- [Can I get a discount code?](https://support.seedsprout.com.au/en-US/can-i-get-a-discount-code-293442.md): We have a pop up window when visiting the website that requires you to sign up for our newsletter to receive a discount code. The code is automatically generated and will be sent to the email address you have provided. Sample screenshot:
- [What is Upparel? Why can't I use my discount from them?](https://support.seedsprout.com.au/en-US/what-is-upparel-why-cant-i-use-my-discount-from-them-643513.md): We are partnering with Upparel to recycle our fabric products - you'll see this in 'Care and End of Life' on things like the CrunchCase, Bread Bag and Tea Towels. Our pieces are made to last, but we always like to keep the End of Life in mind. We've
- [How do I use my rewards/loyalty points?](https://support.seedsprout.com.au/en-US/how-do-i-use-my-rewardsloyalty-points-662599.md): We're sorry to hear that you are having trouble redeeming your points. Let's get that sorted for you. We've included a screenshot below of what you should see at check out. Please choose the amount of reward that you will use for your order on the dr
- [How can I reach out? Is there a phone number I can call?](https://support.seedsprout.com.au/en-US/how-can-i-reach-out-is-there-a-phone-number-i-can-call-662648.md): Please feel free to reach out to us via email at hello@seedandsprout.com or via our Contact Us form and our friendly Customer Care Team will be happy to assist you. You can also send us a message at our social media pages below:. Instagram @seedandsp
- [How do I unsubscribe from your newsletter?](https://support.seedsprout.com.au/en-US/how-do-i-unsubscribe-from-your-newsletter-662650.md): We're sad to see you go but we completely understand. Please check any of our marketing emails and there should be an Unsubscribe link at the bottom of the email. Please see the screenshot below for reference. It should take you to a prompt page like
- [I did not receive my discount code via SMS](https://support.seedsprout.com.au/en-US/i-did-not-receive-my-discount-code-via-sms-662969.md): We're sorry for the confusion. Our VIP SMS Club only offers the latest news on sales, promotions and deals on our website and does not give out discount codes. The code you may have received is for confirming your phone number so you can sign up succ
- [I'm Experiencing a Technical Issue with the Website](https://support.seedsprout.com.au/en-US/im-experiencing-a-technical-issue-with-the-website-663527.md): We're sorry to hear that. We're sorry to hear you're experiencing an issue with our website. These steps often resolve temporary website issues. If you're shopping from outside Australia and are trying to access one of our Pantry Glassware product pa
- [I forgot to apply my discount code/gift card](https://support.seedsprout.com.au/en-US/i-forgot-to-apply-my-discount-codegift-card-686855.md): We'll be happy to assist you with this. Please let us know the code of your discount, gift card or promotion as well as your order number and reach out to us here. Please note that some discount codes, gift cards and promotions may be disabled during
- [Why is the price different from collection page to cart/check out?](https://support.seedsprout.com.au/en-US/why-is-the-price-different-from-collection-page-to-cartcheck-out-717529.md): We're sorry for the confusion!. Website limitations only allow one value of one variation to appear on the website's collection page. It may be that the variation/colour/style/size you have chosen has a different price to the one displayed on the col
- [Business Hours](https://support.seedsprout.com.au/en-US/business-hours-735731.md): Hello! Our website chat is open during business hours, Monday to Friday from 9AM to 6PM. If you are currently in chat during these hours, please stay connected and our friendly Customer Service Team will be with you shortly. If it is outside of busin
- [What are your best tips for pantry organisation?](https://support.seedsprout.com.au/en-US/what-are-your-best-tips-for-pantry-organisation-752774.md): Declutter first. Remove everything and clean. With sustainability in mind keep the storage containers you already use and donate what you don't. Assess how much of each ingredient you want in your pantry and invest in the right size glass pantry orga
- [Do you have a physical store/shop? Can I pick up orders?](https://support.seedsprout.com.au/en-US/do-you-have-a-physical-storeshop-can-i-pick-up-orders-753564.md): We unfortunately do not have a physical store or shop at the moment. We also unfortunately do not have a local pick up or collection service. We do have stockists located across Australia so you may find what you're looking for in their store. We rec
- [I would love to stock your products. Do you wholesale?](https://support.seedsprout.com.au/en-US/i-would-love-to-stock-your-products-do-you-wholesale-788078.md): Thank you for your interest in our products! The Wholesale/Stockist Program is for shops/stores that want to stock our products. Bulk Order Inquiry is for one-time large orders. Wholesale/Stockist Program:. Bulk Order Inquiry:. Please reach out to us
- [I would like to leave feedback/review/rating](https://support.seedsprout.com.au/en-US/i-would-like-to-leave-feedbackreviewrating-788082.md): Thank you for reaching out! We greatly value your feedback and would love to hear your thoughts. For Product Reviews, please visit the page of the item you wish to review and scroll down until you reach the Product Reviews section. Please click on Wr
- [Will You Be Having a Sale Soon?](https://support.seedsprout.com.au/en-US/will-you-be-having-a-sale-soon-928200.md): Thanks for your interest!. To be the first to hear about upcoming sales, promotions, product launches, and restocks, we recommend signing up to our newsletter. You can find the newsletter sign-up form at the bottom of our website. You can also follow
- [Do you have any recipes?](https://support.seedsprout.com.au/en-US/do-you-have-any-recipes-1037866.md): Thanks for your interest!. Please check out the recipes in our blog and/or IG page:. https://seedsprout.com.au/blogs/news/tagged/recipes. https://www.instagram.com/seedandsproutco/. We hope you find them as yummy as we have!. If you aren't able to fi
- [Help! Why can't I apply my Welcome code?](https://support.seedsprout.com.au/en-US/help-why-cant-i-apply-my-welcome-code-1099208.md): There are a number of possible reasons that the code is not applying correctly. Please see below if any apply to your order:. If none of the reasons above apply to your order, please contact us here so we can assist you.
- [Currency](https://support.seedsprout.com.au/en-US/currency-1228037.md): The currency displayed on our website may automatically reflect the shipping address associated with your account when you're logged in. If you'd like to view prices in a different currency, you can change this by selecting your preferred currency at
- [Natural Swimming Pool by Sophie Kovic](https://support.seedsprout.com.au/en-US/natural-swimming-pool-by-sophie-kovic-2161281.md): Thanks for your interest in Sophie's Natural Swimming Pool!. For any questions or queries on it, please check out her posts and/or highlights in her IG profile here: https://www.instagram.com/sophiekovic/
- [Do your stockists have the same price as the website?](https://support.seedsprout.com.au/en-US/do-your-stockists-have-the-same-price-as-the-website-2259005.md): Thanks for your question!. Our stockists follow our prices but they can also make their own decision. We recommend calling ahead (if a number is available) before you visit to make sure they carry the items you wish to get and are within your budget.
- [Wishlist FAQS](https://support.seedsprout.com.au/en-US/wishlist-faqs-2471231.md): How do I wishlist items?, How can I see what I've added to my wishlist? and I want to create a wishlist but don't want to create an account.
- [Having Trouble Verifying Your Email in Chat?](https://support.seedsprout.com.au/en-US/having-trouble-verifying-your-email-in-chat-2837281.md): We’re very sorry for the issues you’re experiencing. Please double-check that your email address is entered in the correct format, including all required symbols. For example: sample@emaildomain.com or sample@emaildomain.com.au. If your email address