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seed&sprout

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We provide return labels when necessary for the following product issues:&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><span style="color: rgb(0, 0, 0); font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Faulty&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><span style="color: rgb(0, 0, 0); font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Arrived Damaged&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><span style="color: rgb(0, 0, 0); font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Incorrect / Wrong variation&#xA0;</li></ul><span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please reach out to us via our <a class="fr-green" href="https://support.seedsprout.com.au/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Us</a> form here so we can assist you with your return.&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your return reason does not fall under any of the categories above, you will be&#xA0;responsible for all return shipping costs and is non-refundable.&#xA0;If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-variant-ligatures: normal; orphans: 2; widows: 2; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you receive a refund, the cost of original shipping will not be included in&#xA0;your refund.

We provide return labels when necessary for the following product issues:. Please reach out to us via our Contact Us form here so we can assist you with your return. If your return reason does not fall under any of the categories above, you will be r

Can I get a refund for the shipping/postage of my return?

Returns and exchanges (FAQs)

How much is shipping within Australia?

How much is international shipping?

I just placed my order, when will my items ship?

If I place an order with items on pre-order, will my items ship separately?

Shipping (FAQs)

Faulty goods

Change of Mind Returns + 100% Performance Guarantee on Bars

How does your refund process work?

I've returned my items, when will I receive my refund?

Can I return an item I bought on sale?

Can I return your product that was gifted to me?

International refunds/exchanges (if applicable)

International returns (if applicable)

Where do I send the item I want to return?

How is silicone different to plastic?

Where are your products made?

Where can I get a new Compost Bin Filter?

Can I fit a CrunchBox and Bento Lunch Box in your CrunchCase Lunch Bags

Will you be making a silicone insert for the original CrunchBox/Crunch Boxes?

Where can I buy gift cards/vouchers?

Can the Muffin Cups be used in an air fryer?

Can you use the Air Fryer Mats and Bowls in a regular oven?

Do the Hemp Tea Towels leave fluff or anything?

What is the Charcoal Compost Filter made of?

How long does one Shampoo bar last?

Do your Shampoo and Conditioner Bars strip hair colour?

Will the 2 Pot Set and the CrunchPot fit in the Bento Lunch Box?

Is the silicone seal in the insulated food flask removable?

Do you have any recommendations for my hair type?

I'm having a hard time using the Conditioner Bar

Do you have any lids for the 2 pots set, round/rectangle pots or CrunchPot?

Can the silicone pouch be used for sous vide?

Will the Air Fryer Bowl/Mat fit in my air fryer?

Do you have a silicone lid product suitable to use to cover an open can of food?

Can I get a refund for the shipping/postage of my return?Updated 9 months ago