I'm Experiencing a Technical Issue with the WebsiteUpdated a month ago

We're sorry to hear that.

We're sorry to hear you're experiencing an issue with our website.

Have You Tried the Following?

• Refresh the page.
• Close your browser and reopen it.
• Try accessing the website using a different device (mobile, desktop, or tablet).
• Open the website in a private/incognito browser window.

These steps often resolve temporary website issues.

International Customers – Glassware

If you're shopping from outside Australia and are trying to access one of our Pantry Glassware product pages, you may encounter a 404 error or be redirected to another page on our website.

Due to the fragile nature of our glassware and the specialised packaging and handling required, we're currently unable to ship glassware internationally. As a result, Pantry Glassware products are unavailable to customers shopping from international locations.

We're always looking for ways to improve our international shopping experience and hope to offer a better solution in the future.

Still Need Help?

If the issue persists after trying the steps above, please contact our Customer Care team.

To help us investigate the issue as quickly as possible, please include:

• A screenshot of the error message or page you're seeing.
• The device and browser you're using.
• A brief description of what you were trying to do when the issue occurred.

The more information you can provide, the quicker we'll be able to investigate and assist you.