What should I do if my package was delivered but is nowhere to be found?Updated a month ago

If your package is marked as delivered but cannot be found, please first double-check around your property, including any potential safe places where the package could have been left. Additionally, ask household members or neighbors if they have received it on your behalf.

If the package remains missing, contact the delivery service for more information, as they might have details or visual proof of the delivery location. If these steps do not lead to a resolution, we will escalate the issue to the courier and investigate further on our end to help locate your package.

In the meantime, reviewing security camera footage might be helpful if available to determine if the package was delivered as stated.