Why is my refund lower than when I ordered?Updated a month ago

Your order may have used a discount code or gift card when it was placed. Discounts and Gift Cards are non-refundable and are distributed among the items in the order depending on their value.

If your order did not use a discount or gift card, please let us know here so we can check on this for you.

If you are located outside Australia, the currency exchange may have caused the refund value to change.