All articles

Shipping (FAQs)

Discover answers to common shipping questions.

How much is shipping within Australia?

We offer Free AU Standard Shipping on orders $175+ (excluding orders with glassware). Standard Shipping: Currently ships within 3-4 business days. For orders under $175, we have $14.99 Flat RateDelivery Timeframes: Standard Metro 3-6 business days, S

How much is international shipping?

International shipping is available in both standard and express options as outlined below in AUD. It will be converted to your local currency within your order. New Zealand: Standard Tracked Shipping - $23 Express Tracked Shipping - $33 - Spend $149

I just placed my order, when will my items ship?

We normally dispatch within 1-2 business days however we are currently seeing delays of 3-4 business days due to sales and pre orders. Dispatch emails with tracking details can sometimes go to the spam/junk folder but if it has been over 5 business d

If I place an order with items on pre-order, will my items ship separately?

All orders with a pre order item will be held until all products are in stock. We will need to wait for all of the items to be available before we can ship the entire order. If you need anything urgently, we recommend placing a separate order.

Why does my order not qualify for free shipping?

Why does my order not qualify for free shipping?Orders containing any of our glassware range (pantry, lunch & food containers) are excluded from free shipping due to the increased weight and special packaging required to ensure these delicate items a

Do you ship to a Parcel Locker and/or PO Box?

Thanks for your interest!. Yes, we do ship to Parcel Lockers and PO Boxes. To avoid delivery issues, we recommend making sure the address is complete, correct, and includes "Parcel Locker" or "PO Box" in the appropriate input field.

Do you offer next day delivery?

Thanks for your interest!. We do not have next day delivery at the moment. Hopefully in the future!