How much is international shipping?
International orders ship by Standard Tracked Shipping only; Express isn't available outside Australia. Rates are in AUD and converted to your local currency at checkout:
| Destination | Shipping (AUD) |
|---|---|
| New Zealand | $35 |
| United Kingdom | $60 |
| Rest of world | $60 |
Please note: Free shipping isn't available on international orders.
How long does international delivery take?
Delivery times vary by country. Australia Post's delivery time calculator gives an estimate for your destination.
Can you ship to Parcel Lockers and PO Boxes?
Yes, we ship to Parcel Lockers and PO Boxes internationally, the same as we do within Australia. To avoid delivery issues, make sure your address is complete and correct, and includes "Parcel Locker" or "PO Box" directly on the address line.
Can you ship glassware overseas?
We can't ship pantry glassware internationally, including glass containers, jars and bundles that include them. These glass items can still be ordered from overseas:
- Adult Lunch and Coffee Set
- Glass Lunch Bowl
- Reusable Glass Coffee Cup
- Coffee Cup Mixed Duo
- Complete Adult Lunch Set
- Lunch and Coffee Set
Will I pay customs duties or taxes?
International orders may attract import duties, taxes and customs fees set by your local customs authority. These are the recipient's responsibility, and we can't cover or reimburse them.
Which countries do you ship to?
Checkout lists every country we currently ship to. If your country isn't available at checkout, we can't ship there at the moment.
⚠️ Current shipping restrictions
United States: shipping is currently paused, due to recent changes in U.S. tariffs that make cost-effective shipping unworkable. Existing U.S. orders are being refunded in full, and we're not accepting new U.S. orders until further notice. We're actively working on a path to resume.
European Union: shipping to all 27 EU member countries is currently paused, since 1 July 2026, due to new EU customs and import VAT regulations. Australia Post is working with EU postal operators to resolve a technical issue with duty/tax collection before parcels can ship — there's no confirmed resumption date yet. If you already have an order placed to an affected country that hasn't shipped, our Customer Care team will reach out directly with options.